What does the Practice Management Agent do?
The Practice Management Agent is your practice's central point of reference. It answers questions about protocols, work instructions and equipment using your own documents and partner documentation, always with a clickable source reference. If it cannot find a source, it says so and flags a knowledge gap, and you can request the missing document. Any answer can be turned into a task with one click. It also brings together the attention points from all agents in a single overview. The agent decides nothing itself: it signals, you decide.
What does the Reception Agent do?
The Reception Agent answers patient questions via your website chat, phone and WhatsApp — based on your practice's own FAQ, knowledge documents and practice details. It never makes up an answer: without a source, it honestly refers the patient to your front desk. Emergency signals are recognised instantly and routed straight to your emergency procedure. When it cannot answer a question, it records a contact request as a task in your Inbox — your team decides and follows up. Statistics show per channel how much front-desk time it frees up.
What does the Purchasing Agent do?
The Purchasing Agent reads your purchase invoices line by line and converts them into structured product, price and supplier data. You review and approve lines; only approved lines count in comparisons and signals. The agent compares prices for the same product across suppliers and over different periods, flags price increases, creeping increases, cheaper alternatives and relevant offers, and requests quotes via the Exchange. An anonymous market benchmark shows how your prices compare to similar practices, so you know whether you're paying a sharp price. It also gives stock advice based on your own invoice history. The agent never places orders, awards suppliers or changes stock settings; you always remain in control.
What does the HR Agent do?
The HR Agent helps with temporary staff capacity through the support network. You can post a help request when illness, pregnancy, planned absence or a colleague leaving leaves a gap in your rota, or share availability when you have capacity to help another practice. The agent matches help requests and availability by role, period, days, distance and urgency, and flags possible matches. Contact details only become visible once both practices choose to share them; until then everything stays anonymous at practice level. After that, further contact runs privately via the Exchange. The HR Agent does not select or place anyone and does not make appointments — the practices decide what happens next.
What does the Marketing Agent do?
The Marketing Agent measures every week whether your practice is mentioned in ChatGPT and Perplexity for the questions patients ask. It also checks how readable your website is for AI crawlers and whether your practice is listed correctly on Zorgkaart Nederland, tandarts.nl and Alles over het gebit (KNMT). For questions where you are not mentioned, it creates up to two content proposals per week for your own website. Advice is split into Visibility, Identity and Content; you choose Approve, Later, Reject or Complete yourself. Your practice always publishes — the agent proposes, you decide.
Can I add my own documents and protocols?
Yes, on Pro. You upload your own documents, protocols and work instructions that are only visible within your practice.
Can I give multiple team members access?
Yes, on Pro. You invite team members, manage their access and ensure everyone works from the same knowledge base.
Why do practices choose Dental Agents?
Because Dental Agents supports the entire practice, not just one task. Specialised AI agents work together from one shared knowledge base and help with practice management, purchasing, patient communication, HR and marketing. This saves you time, reduces administrative pressure, lets you work with reliable information straight from the source, and leaves you more attention for your patients.
Can Dental Agents work with my existing software?
Integrations with commonly used practice software are on the roadmap. Currently Dental Agents runs stand-alone via the web environment and you can easily add documents and knowledge. Get in touch if you have specific requirements — we're happy to think along.
